Products can be returned within 7 days of delivery if they meet the following conditions:
- The product is unused and in its original packaging.
- The product is defective, damaged, or does not match the description.
- Proof of purchase is provided (e.g., order confirmation or invoice).

To initiate a return, contact us via:
Phone: +91 9575580536
Email: karanironandcement@gmail.com
Provide your order number, a description of the issue, and supporting images (if applicable).

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be credited within 5-7 business days and credited to the original payment method.

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. In such cases, we will provide a prepaid return shipping label.

If you wish to exchange a product, please contact us with your request. Exchanges are subject to product availability and must meet the same eligibility criteria as returns.
Exchanged replacement product will be delivered in 5 days